About Ian Cain
Ian is one of Australia’s most experienced mortgage and finance brokers and heads up an award-winning Brisbane-based brokerage group. With over 25 years’ experience as a broker Ian was approached to merge the existing business, which he had established in 2001 – Home Loan Connexion with the Australian division of Mortgage Advice Bureau. The successful merger took place on 1 April 2021.
From 1969 to 2001 Ian had worked across various financial institutions including Commercial Bank of Australia, Finance Corp Australia, and Aussie Home Loans.
A recognised and awarded industry veteran from 1996 through to 2001 Ian held the top position as Aussie Home Loans number one loan writer in Australia.
Determined to control his own destiny, in 2001 Ian left Aussie Home Loans and established his own mortgage and finance brokerage – Home Loan Connexion.
The vision behind the move was to build a boutique style team of professional mortgage and finance brokers who were focused on helping people make better choices with their finances, whether that be buying a home, buying a new car, starting a business, travelling around the world, or enjoying a better lifestyle in retirement.
Fast forward two decades and prior to the merger with Mortgage Advice Bureau in April 2021 – Home Loan Connexion had grown to 30+ mortgage and finance brokers across the country offering customers a wide choice of home loan products via an extensive panel of lenders.
Wearing a Mortgage Advice Bureau hat these days – Ian is still at the frontline servicing his extensive database of existing clients and securing loans for new clients.
Ian’s key business achievements and highlights include:
- Over 48 years’ experience in the finance and mortgage broking industry
- Founded Home Loan Connexion in 2001-2021
- Cert IV in Finance and Mortgage Broking
- A Member of the Mortgage and Finance Association of Australia (MFAA)
- 2018 Winner – AFG ‘Business Operator of The Year’ for QLD, NT & Northern NSW.
- 2018 State Winner – MFAA Excellence Award – Finance Broker Business 6+ Loan Writers
- 2018 State Winner – MFAA Excellence Award – Customer Service
- 2017 State Winner – MFAA Excellence Award – Finance Broker Business 6+ Loan Writers
- 2017 State Winner – MFAA Excellence Award – Customer Service
- 2016 State Winner – MFAA Excellence Award – Best Broker Group
- 2016 Winner – AFG ‘Champion Broker Group’ for QLD, NT & Northern NSW.
What lenders and Ian’s clients say about him:
“Ian’s efficiency and the time he took throughout the loan process until approval was exceptional. We were given Ian’s contact details from an investment property group. Dealing with Ian and his team has been an absolute pleasure throughout the whole process of refinancing our mortgage. I have already recommended Ian to family and friends as we were delighted with how quickly we got the settlement completed without the stress and hassles we’ve experienced with previous brokers”.
Bill S – February 2021
“We were impressed. Ian and his team were fabulous and got the best option loan package for us. If you have any problems, Ian is the man for you – he is awesome to deal with!. We had some issues with applying for a loan and had previously been dealing with 2 other brokers who said NO. So, we were a bit wary of ever getting a loan application approved when Ian said he could help. And true to his word, he made it happen. We are so appreciative and happy to have met and dealt with Ian and his team. We highly recommend Ian”.
Lotomau M – January 2021
“Ian provides a good experience and has vast knowledge of the industry. I have dealt with Ian for my first home loan 30 years ago and again with another home loan 20 years ago, this year again I entrusted Ian to find me a home loan that suited my current situation. Everything is explained and the process runs smoothly. Well done Home Loan Connexion”.
John McG – January 2021
“Ian offers excellent service and he managed to get me a better rate on my home loan and quickly. I would not hesitate in recommending Ian to anyone looking for a knowledgeable mortgage and finance broker”.
Kerry W – January 2021
“Ian and the team at Home Loan Connexion have been great from the first day of contact. They understood what we were wanting and went to great lengths to provide us with options while other brokers said it can’t be done. Their communication was great with prompt responses and Ian was always available to answer calls. The service we received was topped when Ian made a home visit to us to sign documents and explain everything. Our previous Broker would only do things through email and was hard to get in contact with via phone or email. Ian kept us updated constantly through the whole process of refinancing. We can’t thank Ian and his team enough. We won’t be going back after the great experience we have had with Home Loan Connexion”.
Bradley C – December 2020
“Thank you for your recent loan applications. We would like to take this opportunity to also thank you for the completeness of the application. We were impressed with how well you packaged the application. The attention to detail, detailed notes and calculations provided enabled us to assess the application quickly and we hope that this resulted in a positive experience for you and your client(s). We acknowledge the time and effort you took to fulfill all the requirements and we wanted reach out to say ‘well done’.
Mariana Leung – ING Mortgage Operations – November 2020
“Ian provided incredible support and understanding to assist me in obtaining my first home. His proactive approach, guidance and assistance made the loan process both easy and smooth. Knowing that Ian was looking after my interests and that I was being provided a fair deal from the banks was excellent”.
Richelle McD – October 2020
“Ian offers an excellent finance and mortgage broker service. He is transparent, a good communicator, focused and respectful. He took care of my needs and provided excellent service”.
Maria H – September 2020
“Ian’s ability to think outside of the box about how we could make a home loan work was excellent. We found Ian to be extremely competent and efficient at working through a suitable home loan option that would suit our complicated needs. The ease in dealing with Ian has been delightful especially after having three previous Mortgage Broker experiences that were over promises, under delivered and arrogant in their approach. We highly recommend Ian’s services to anyone wanting a home loan”.
Suzieanne B – August 2020
“Ian was integral in supporting us to buy our first home. We were completely understood from the get-go and Ian worked tirelessly to ensure the process was quick and easy. I have already recommended him to two friends!”
Richelle Mc – February 2020
“Ian will sort out the best deal in the market and match it to your needs. He is very friendly and is always available when needed. Ian and his staff are very easy to deal with, they keep you up to date throughout the process. If any issues arise, I am confident he will solve them promptly”.
Steven B – December 2019
“Ian and team at Home Loan Connexion provide an excellent service. They are friendly, knowledgeable and prompt with their communication“.
Michael C – November 2019
“If you are frustrated and confused with the Mortgage Rate minefield and you would value service from someone who is down to earth, suburbia orientated, trustworthy yet connected to the Financial Institutions both large and small… give Ian Cain a call”.
Patrick C – November 2019
“Ian was straight forward, provided honest advice and was great in following up. It was a painless process we all hope for given all the documentation required these days”.
Shane H – October 2019
“Ian came around on Saturday at short notice and was willing to take up the challenge with what issues we were facing trying to lock down a home loan. Ian offers great service, really knows the industry and has excellent product knowledge”.
Kurt and Sommer H – October 2018
“I was referred to Ian Cain by a friend who was impressed with his service and I have now used Ian on 3 occasions. Ian has always taken the time to fully understand my personal circumstances and subsequently, I am confident that I have secured the best loan product for my needs and saved money. The communication, professionalism and efficiency demonstrated by Ian and his support staff at Home Loan Connexion are second to none, making the loan application process transparent and stress-free. I would use them again and have recommended Ian to my friends and family”.
Jodie T – September 2018
“Ian Cain is knowledgeable and provided me with access to a wide variety of lenders to suit my needs. I highly recommend him if you are looking for a professional broker to organise your loan”.
Michael C – September 2018